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Protection and Assistance

Through this service, the expatriate employee can acquire information, respond to inquiries and submit complaints related to the employment relationship.

Required Documents

Protection and Assistance Required Documents
No. Document Document Type
1 Expatriate Employee ID card Original/ Copy
2 Expatriate Employee Passport Original/ Copy
3 Any document supporting the expatriate employee's situation Original/ Copy

Process Description

Physical Location

  1. Visit the Protection and Grievances Centre.
  2. The Protection and Grievances Centre will respond to inquiries, receive complaints, take the necessary action, and provide support, awareness and guidance regarding legal and administrative procedures related to the employment relationship.

Legal Regulations

Processing Time

Service Access

Protection and Assistance Service Access
Service Counter Protection and Grievances Centre, Northern Sehla
Contact Centre +973 995

We are Happy to Serve you in the Following Branch:

Branch
Branch Working Days Working Times
Northern Sehla Sunday - Thursday 7:30 AM - 3:30 PM
Last Update: 10-10-2024.

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