Labour Market Regulatory Authority

Virtual Service Centre Instructions

General Instructions/ Conditions

Before applying for Virtual Service Centre, kindly follow the below instructions:

• Keep the original ID card (Smart Card) ready and available for the below services:
  • Work Permit Renewal (Commercial Sector).
  • Update Expatriate Employee Address.
• Service will be provided only to the responsible/ authorized persons for the above services.
• Ensure a quiet atmosphere to allow for clear communication.
• Ensure a secure internet/ network connection.
• Enable microphone and webcam prior to the chat.
• The meeting is recorded for quality purposes.
• Remote service will be provided for one expatriate employee only.

Process Description

1. Choose the required service.
2. Book an appointment to complete the service and enter the information.
3. Enter the verification number sent to your email.
4. Access link will be sent to your email.
5. Visit the link at the specific time to complete the service.