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Electronic Client Satisfaction Ratings

The LMRA Electronic support system was published by LMRA in 2007 to provide electronic solutions to LMRA clients to resolve their issues, and to submit complains and suggestion without the need to visit any LMRA outlet. In addition the Electronic Support system enables the client to evaluate the LMRA performance. The Electronic support system received 722,442 electronic tickets (from October 2013 till September 2023) with an average satisfaction rate of 4 out of 5 for the last 5 years.

Clients Satisfaction Ratings

E-support Satisfaction Ratings
Year Total Tickets Rating
September 2023 89,444 4.20
2022 131,336 4.17
2021 100,222 4.12
2020 80,449 4.18
2019 64,378 4.09

Electronic Client satisfaction ratings

Last Update: 20-03-2024.