Privacy Policy

Thank you for visiting the Labour Market Regulatory Authority.

The below privacy policy describes how personal data is handled and collected when visiting the LMRA website including other Tracking Technologies (Cookies).

In this privacy policy statement, the words we, our and us refers to the Labour Market Regulatory Authority and you and your refers to the user of the Website, while website which is the Labour Market Regulatory Authority (LMRA) established at URL www.lmra.gov.bh.

The Labour Market Regulatory Authority (LMRA) is the controller of processing the personal data collected about you via www.lmra.gov.bh has collected about you.

LMRA contact information:

LMRA Address: Jawaher Building 603, Road 1011, Block 410 Manama, Kingdom of Bahrain
Postal Address: P.O Box: 18333 Manama, Kingdom of Bahrain
Call Centre: +973 17506055

The legal basis for the processing of your personal data at www.lmra.gov.bh is derived from the Law No. (30) of 2018 on Issuing the Personal Data Protection law (Arabic only).

Your Rights

Under the Personal Data Protection legislation, you have a number of rights in respect of the processing of your personal data by the Labour Market Regulatory Authority (LMRA). If you want to exercise your rights, you must contact LMRA.

Right to view personal Data (right of access)
You are entitled to access the data that www.lmra.gov.bh processes about you, as well as certain information regarding the processing of your data www.lmra.gov.bh.
Right to correct or Delete Personal Data
If you notice any discrepancy in your data (available with us) you have the right to correct and update accordingly.
If you no longer desire to obtain our services; you have the right to delete, or de-activate the service by contacting LMRA.
Right to object
In certain cases, you are entitled to object to LMRA legally on the way your personal data is being processed on www.lmra.gov.bh.
You can learn more about your rights by reading the Personal Data Protection law (Arabic only).

How to Submit a complaint

You have the right to lodge a complaint if you are dissatisfied with the manner in which LMRA website is processing your personal data through any of the following channels:

Submit a request via eSupport function on the Expat Management System (EMS)
Submit a request through the National Suggestion and Complaint system: Tawasul or Tawasul App
Contact LMRA Call Centre: +973 17506055
Postal Address: P.O Box: 18333 Manama, Kingdom of Bahrain
Visit the Labour Market Regulatory Authority (LMRA) – Jawaher Building 603, Road 1011, Block 410 Manama, Kingdom of Bahrain

Collection and Usage of Personal Data

LMRA respects the privacy of the Personal Data of individuals and will use this information in a limited situations, such as:

Answering client service requests.
Update you about the release of new LMRA services.
Improve the Labour Market Regulatory Authority (LMRA) website and its related services.
Request feedback from clients.
Ease the use of LMRA Website by eliminating the repeated actions of entering the same required information when your data is retained.

We will retain your personal data as required for the effective delivery of public services complying with legal obligations mandated by the law, which is to provide any necessary information about fraudulent transactions or in accordance with international Anti Money Laundering (AML) regulations. Personal data will also be retained to be used for resolving any related service disputes raised by you.

In certain situations, LMRA may be required to disclose personal data in response to legal requests by government authorities, including meeting national security or law enforcement requirements.

The information you provide us with may be shared with other governmental entities when answering the questions that require their input and feedback, or otherwise are required by law - for instance, to comply with a subpoena or similar legal processes.

The Labour Market Regulatory Authority does not save your credit card and/or e-wallet data when using the financial transaction system via the payment channels available on the Expatriate Management System (EMS). We send part of your bank information to the credit card service provider in an encrypted format under globally accepted regulations and using secure applications, ensuring the comprehensive physical and electronic security measures are in place.

Information Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.

To safeguard your personal data, the electronic storage and transmission of personal data will be secured with appropriate security technologies.

Linking Policy

The Labour Market Regulatory Authority links to many websites created and maintained by other public and/or private entities. The website, www.lmra.gov.bh provides these links as a service to our users. When users link to an outside website, they are leaving the Labour Market Regulatory Authority website and are subject to the privacy and security policies of the owners/sponsors of the external website(s). We encourage you to carefully read the privacy policy of any website you visit.

Changes in this Privacy Statement

If we decide to change our privacy practices, we will post those changes to this privacy statement on the home page and other places we deem appropriate so that you are aware of these changes.

We reserve the right to modify this privacy statement at any time, so please review it frequently.

If we change how we use your personal information, we will notify you here, via email or by means of a notice on our home page.

Tracking, Collecting and using information

The Labour Market Regulatory Authority and its partners – namely, government websites, affiliates, analytics, or service providers- use technologies such as cookies, beacons, tags and scripts. These technologies are utilized in analyzing trends, administering the website, tracking users’ movements around the website, and for the purpose of gathering demographic information about our user-base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

As most of the websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you to improve the services, marketing, analytics and website functionality.

Cookie Files

Cookies are small pieces of data that are sometimes created to improve your website experience. These cookies allow us to distinguish you from other users of our website, they help us to provide you with the best possible experience when you browse our website and will enable us to make improvements.

Cookies improve your browsing experience by:

Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.
Remembering information, you’ve given, so you don’t need to keep entering it.
Analyzing how you use the website to improve the way it works for you, to make sure that you find what you’re looking for easily, and to ensure it meets your needs.
Monitoring the efficiency of our marketing campaign.

Manage cookies

You can use your web browser to:

Delete all cookies.
Block all cookies.
Allow all cookies.
Block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting).
Clear all cookies when you close the browser.
Open a private browsing / incognito session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should, however, be aware of the limitations of this feature in a privacy context).
Install add-ons and plugins that extend browser functionality.

Kindly note that some Labour Market Regulatory Authority services will reduce the user experience if the user refuses the cookies.

Secure Information Transmission

Our website includes Social Media Features such as the Facebook Like button and widgets like the Share this button. These features may identify your IP address, the pages you are visiting on our website and may set a cookie to enable better functioning. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the third party privacy policy that provides it.

Last Update: 19-05-2024.